Terms of service

 

Effective Date: June 2, 2025

Welcome to Lowlyland.

By accessing or using this website (www.lowlyland.com), you agree to comply with and be bound by the following Terms of Service. If you do not agree with these terms, please refrain from using our website.

 


Acceptance of Terms

These Terms of Service (“Terms”) govern your access to and use of this website operated by Lowlyland Records. By using the Site, you confirm that you have read, understood, and agree to be legally bound by these Terms and our Privacy Policy.

 


Products and Orders

We offer a curated selection of merchandise under the Lowlyland brand. By placing an order, you agree to:

  • Provide accurate and complete purchase and shipping information.

  • Authorise payment through the provided method.

  • Acknowledge that all orders are subject to availability and confirmation.

We reserve the right to refuse or cancel any order for any reason, including suspected fraud, errors in product availability, or pricing.

 


Pricing and Payments

All prices are listed in AUD (Australian Dollars), unless otherwise stated. Prices are subject to change without notice. Payments are securely processed via third-party providers (e.g., Shopify Payments, Stripe, PayPal) and are subject to their individual terms and conditions.

 


Shipping and Delivery

We aim to process and dispatch orders within standard timeframes. Delivery estimates are provided at checkout, but we do not guarantee specific delivery dates. Shipping delays caused by external carriers or customs are beyond our control.

 


Returns and Refunds

Please refer to our Refund Policy for details on returns, exchanges, and refunds. We are committed to resolving any product issues in a fair and transparent manner.

 


Intellectual Property

All content on this site—including text, images, graphics, designs, logos, product names, and branding—is the exclusive property of Lowlyland Records and is protected under Australian and international copyright and intellectual property laws. Unauthorised use is strictly prohibited.

 


Limitation of Liability

To the fullest extent permitted by law, Lowlyland Records shall not be liable for any indirect, incidental, consequential, or punitive damages arising from your use of this site, including but not limited to order errors, delays, or website outages.

 


SMS & Email Communications

By providing your phone number or email address, you consent to receive order-related updates and occasional marketing messages. You may opt out at any time. See our Privacy Policy for full details.

 


Governing Law

These Terms shall be governed and interpreted in accordance with the laws of Queensland, Australia. Any disputes arising under these Terms will be resolved exclusively in the courts located in Queensland.

 


Changes to These Terms

We may revise these Terms at any time. Updates will be posted on this page with a new effective date. Your continued use of the site constitutes acceptance of any changes.

 


Contact Us

For questions or concerns regarding these Terms, please contact:
Email: team@lowlyland.com